Duration: 3 Days Program
A finest program to develop the employees of the organization helping the organization in success and growth of the organization
Topics covering in the Program:
- Confidence Building & Motivation
- Time Management
- Stress Management
- Dressing Sense
- Public Speaking
- Body Language
- Good Communication Skills
- Goal Setting
- Presentation Skills
- Customer Care
- Promotion of products & services
Benefits of the Program:
- Achieve excellence in customer service
- Creating environment of courtesy, helpfulness and warm welcome
- Increased sales and profitability
- Building long-term customer relationships
- Confidence and positive attitude towards work and customers
- Converting enquiries into sales
- Effective Management of time and stress
Methodology:
Lectures, Audio Video Presentation, Examples, Games, Exercises, Role Plays
Target Groups:
: Senior and Middle level Managers, Employees